What is your return policy?
Unopened, non-used items may be returned within 30 days of receipt for a full refund. Opened items / attempted to be installed items are not accepted for returns. All returns will have our actual shipping costs deducted from the refund. Buyers are responsible for return shipping to A&J Cycles. Please reach out to us for a RMA number.
The following brands are not able to be returned: Ohlins, YSS, Dart, Zard, Woodcraft, Free Spirits, Kineo, Ktech, ASV, Ikon, Wilbers, Andreani and Nitron.
Helmets: There are no returns / exchanges on helmet orders.
Seats: There are no returns / exchanges on seats.
Electronics: There are no returns on electronics (manufacturer’s warranty issues can be handled direct)
There are no restocking fees on unopened items.
Our return shipping address is:
PO Box 313 (if Usps), 301 Route 17 South, Unit 8, Hillburn, NY 10931