What is your return policy?
Unopened, non-used items may be returned within 30 days of receipt for a full refund (see exceptions below). Opened items / attempted to be installed items are not accepted for returns. All returns will have our actual shipping costs deducted from the refund. Buyers are responsible for return shipping to A&J Cycles. Please reach out to us for a RMA number.
Exceptions: The following brands are not able to be returned: ASV, BAAK, Beeline, Biltwell, Progressive, Ohlins, YSS, Dart, Zard, Total Triumph, Woodcraft, Free Spirits, HighSider, Ktech, Rizoma, Synto\ABM, Ikon, Wilbers, STS / Smart Turn / Smart Brake, Trip Machine, Andreani and Nitron.
Handlebars / Clip Ons: There are no returns / exchanges on handlebars / clip ons.
Exhaust products: There are not returns / exchanges on exhaust products including X-pipes, slip ons, full systems
Seats: There are no returns / exchanges on seats.
Suspension: There are no returns on any suspension products as these are ordered for your specifications (Shocks, Springs, Cartridge Kits)
Electronics and lighting: There are no returns on electronics and lighting products (manufacturer’s warranty issues can be handled direct)
Restocking Fees?
There are no restocking fees on unopened items.
Our return shipping address is:
A&J Cycles, PO Box 313 (if Usps), 301 Route 17 South, Unit 8, Hillburn, NY 10931
